We want you to be happy with your purchase! We understand that there are mistakes and uncertainties involved in production, so we will gladly accept rexchanges on all of our products.
All we ask is that a video of the product not functioning properly.
Shipping costs are refundable only if we made a mistake or there is a defect with the product. Otherwise you are responsible for return shipping costs.
Steps
- Record a video demonstrating the malfunction of your product.
- Please email us the video along with your order number.
- We will verify and ship the replacement within one week.
