Shipping Policy

StateThe Estimated Time of Arrival
NSW / VIC / SA2-4 days
QLD3-5 days
WA5-10 days
NT7-15 days

Order Processing

Processing Time:

We prepare your orders within 2-3 business days. Please note that we don’t process orders on weekends and holidays. For pre-ordered items, we start processing them 2-3 business days after they arrive in our inventory.

Order Confirmation:

After placing an order, you’ll receive a confirmation email with all the details. Once your payment is complete, another email will be sent. If you can’t find these emails, please check your spam folder. Contact us at service@crwnshop.com if you need another confirmation.

Order Changes:

If you need to make changes to your order, contact us immediately at service@crwnshop.com. Please remember, we cannot make changes once your package has been shipped.

Shipping Address:

Double-check your shipping address to ensure smooth delivery. If there’s an error and the package can’t be delivered, we’ll refund your original order, and you can place the order again.

Shipping Delays:

Sometimes, there might be delays with our shipping partners that are beyond our control. We appreciate your understanding and patience in these situations.